(Click the icon in the dock or go to the Applications folder to open it.) Upgrade to OS X 10.10+ if you prefer to continue using Apple Mail for email.Note: Apple Mail on OS X 10.9 and below does not appear to work with Shared Email. Request access to IMAP by submitting a Help request. Prior to setting up your Shared Email account, you need a personal Exchange or IMAP account set up for your email. If you want to use Apple Mail, you'll need to configure it for IMAP. Please call our team on 03 and we will get you booked in as soon as possible.Outlook is the preferred desktop program for Shared Email. We offer a premium paid for service that will involve one of our email engineers booking a 30-minute time slot with you and guiding you through setup ensuring that your email functions correctly. If you encounter issues during the setup of your email on Outlook 365, we can assist you with this. Just click Done and your account will be added. If your details were correct, you will now be presented with the screen below. Also ensure you have selected IMAP as the Account Type then click Sign In again. Enter the details shown below into the Incoming Mail Server and Outgoing Mail Server sections as shown below. You will then be prompted to enter further details to verify your account by entering further details. On the next screen enter your account details and hit Sign In. Upon selecting this, the options will change, and you will be able to select Mail account. On the next window there will be an option for Add Other Account. Click on System Preferences.Ī new window will open with several options available. Account Setup StepsĬlick on the Apple logo in the top left of the home screenĪ list of options will appear. Now that you’ve created your mailbox, you’ll need to set it up in Mac Mail so that you access it without having to log in to webmail. If you aren’t sure that you have done this, please follow the guide found on the link below and then come back here. Before following this guide please ensure that you have created your mailbox correctly within your Online Control Panel.
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